This Shipping Policy outlines how orders placed on minimoto.rs are processed and delivered within the United Kingdom.
All products are made to order. Order processing typically takes 1–2 weeks, depending on the level of customisation and current order volume.
Once your order has been completed and dispatched, you will receive a confirmation email with tracking details.
We currently ship within the United Kingdom only. Orders are shipped using a reliable delivery service, and tracking information is provided once the order has been dispatched.
Delivery times vary depending on your location and external factors once the parcel has been handed over to the courier. Estimated delivery times are not guaranteed.
minimoto.rs is not responsible for delays caused by postal services, weather conditions, or other circumstances outside of our control once an order has been dispatched.
Please ensure your shipping address is correct at checkout. If an incorrect address is provided and the order cannot be redirected in time, we are unable to offer a refund.
If a delivery attempt is missed and the parcel is returned or destroyed by the carrier, the order will not be eligible for a refund.
Please inspect your order upon delivery. If your item arrives damaged or there is an issue with your shipment, contact us immediately at support@minimoto.rs with your order number and photos where applicable.
We reserve the right to update this Shipping Policy at any time. Any changes will be effective immediately upon posting.